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| Returns, Exchanges and Refunds Sassy Baby Diapers takes great pride in creating the perfect gift to welcome your special new baby. If however, you are not satisfied with a purchase, we will be happy to exchange, refund or issue store credit on any non-personalized item*. PLEASE NOTE: In the unlikely event that we misspell a name on a personalized item, we will replace your gift. However, we cannot be responsible for names misspelled on the order form. Please check and double check your order form to make sure the spelling is correct. Shipping and handling charges are not refundable. Return shipping costs are the responsibility of the buyer as well as re-shipping for incorrect addresses provided by the customer. (*Special orders not included. All items requiring personalization are considered special orders and are not refundable.) To make an exchange or return for refund on non-personalized items, please contact us by email at Brigette@sassybabydiapers.com or call us at 918-258-0472. |
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